The Impact of Providing Pharmaceutical Care on Work Satisfaction of Pharmacists in Poland—A Preliminary Study by Patrycja Huber Aniela Zubek-Biełuś Paweł Lipiński & Anna Żuk

Author:Patrycja Huber, Aniela Zubek-Biełuś, Paweł Lipiński & Anna Żuk
Format: pdf
Tags: Pharmaceutical care in European countries is at various stages of development. Although the problem of occupational burnout affects many professions, it is particularly relevant among healthcare workers, such as pharmacists. Studies assessing pharmacists’ life satisfaction and factors influencing the level of occupational burnout play an important role in social pharmacy. Therefore, the present study aimed to evaluate the impact of providing pharmaceutical care on the professional life satisfaction of pharmacists in Poland. This study was conducted as an anonymous online survey. It included pharmacists who are members of the professional self-government in Poland. A custom-designed questionnaire was used for data collection, and 91 completed questionnaires were obtained. The respondents were divided into four groups according to their professional experience: up to 5 years, 6–10 years, 11–20 years, and over 20 years. In response to questions regarding job satisfaction and the willingness to provide pharmaceutical care, the respondents gave affirmative answers. Pharmacists in Poland have a positive perception of the impact of pharmaceutical care on the prestige of their profession. Currently, the pharmaceutical care services most commonly provided are those financed by the State; however, pharmacists are willing to engage in such activities and expect an expansion of the scope of reimbursed services. Consequently, pharmacists express dissatisfaction with the current stage of pharmaceutical care implementation in Poland. Those who provide pharmaceutical care feel more appreciated in their profession, do not experience psychological strain, do not feel uncomfortable when communicating with patients, and are not afraid of the responsibility associated with providing such services. Nevertheless, they consider it an additional workload in their professional duties., pharmaceutical care; occupational burnout; pharmacists; pharmacy; Poland; job satisfaction


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